The Benefits Of ACT! By Sayed Ally At Isnare.com Ezine Articles

It seems business has once again recognized the importance of customer relationship management. The only difference between now and then is that technology has advanced our CRM solutions to a new level with great CRM software packages to choose from. Let’s start with a look at the benefits of ACT!

Wondering just what those ACT! features are that make it such an impressive piece of CRM software? Here’s just a brief list – you’ll be impressed.

1. Finds anyone or any detail instantly with the Lookup and Keyword Search features.

2. You can easily stay on top of your schedule tracking important meetings, prioritizing calls, meetings, and even taking care of your to-do list.

3. Tracking completed and follow-up activities for any potential customer or existing customer.

4. Organizes all your customer information in one place for instant access to every little detail.

5. Allow you to confidently meet your sales goals using the forecasting tools and customizable reports that come with it.

6. You can attach messages to the contact's record and easily create a history even making a note of when e-mail was sent and what its message was.

7. You can create personalized mail-merged letters, e-mails, and faxes and send with a click of your mouse.

8. The included e-mail client works with Microsoft Outlook, Eudora, Outlook Express, and Internet Mail which means you can create, send and track your e-mails.

9. You can print address books

10. You can print the calendar to more than 20 popular paper planner formats

11. Integrate with Microsoft Outlook® e-mail, calendar, and contacts

12. Attach, view, and edit important files such as price lists, letters, memos, contracts, and presentations, from within ACT!

13. Database comes with over 70 pre-defined fields and you can add fields on the fly.

14. Store complete contact information including name, company, e-mail, addresses, phone numbers, web sites, last meeting date, and more.

15. Synchronize with your Palm OS® or Blackberry

16. ACT! includes unlimited date and time-stamped notes for each contact which are very handy.

17. Comes with pre-defined reports for activity reports, email or phone lists, sales summaries and more and of course you can customize the reports to meet your specific needs.

18. Create and send personalized emails, faxes, and letters.

19. Use mail merge for letters, emails, faxes, and envelopes.

20. Add graphics and create your own great looking letters and e-mails.

21. Use the ACT! word process or integrate with Microsoft Word 2000/2002(XP) or use the built in ACT! word processor.

22. Multi user and network ready right out of the box.

23. Manage groups of contacts by company, account, interests, or any other field.

24. Lock records and password protect for safe file sharing.

And if that isn’t enough benefits then consider this – ACT! training – which consists of both online and onsite training sessions that are tailored to the individuals that will be using the software. The training is affordable and taught by licensed instructors.

Our modern world has put us in a very competitive position so it’s important that we use all the tools available to us to stay ahead of the game and now that you know just a few of the benefits of ACT! you’ve got no excuse not to run on of the best CRM software packages on the market.

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