Answering Service Edge

Staying competitive in business these days isn’t easy considering the current economic climate. We’re all familiar with the David versus Goliath story. Bigger doesn’t necessarily mean better: this is true in business and on the ancient battlefield. Sharp intelligence counts for more in business competition than does size. That’s why many small companies, freelancers and other professional individuals are frequently utilizing the services of a professional answering service to support their small offices.

Small companies and professional individuals of all types; attorneys, doctors, dentists, web designers, graphic artists, animators, photographers, directors, models, studio musicians; want another contact option that goes beyond what email and voicemail are capable of. Small businesses, especially businesses in creative fields, understand the importance of being accessible for business’ sake. Business owners realize that they can’t afford to miss many calls, or any calls. They don’t dare ask a prospect, client or contact to hold the line while they answer another call. When your important callers too frequently reach your voicemail instead of you or a live operator, they will try calling your competition.

Hiring an answering service is a smart and creative solution to the phone coverage crisis that affects small business. If you’re a New York City based business owner, and have contacts and clients in California, you’re naturally keeping in mind the 3-hour time difference when placing or receiving phone calls. If you routinely do business in Western Europe, you know that the time difference between New York and Paris is 5 hours. In many business cultures, Sundays are normal business days. Who can accurately receive your calls at all hours and on any day? When you decide to use a professional and reliable answering service like 1-800 We Answer, the service you choose will be your best friend in business, ready to answer calls and serve your customers at any time.

When it comes to competing for big business, you don’t want to leave any impression that you are a one-person company, and can’t be reached fast enough. Your important callers should be able to speak with someone representing your company when they call, and should never be faced with leaving a voicemail message call after call. Frustrated callers will stop trying to contact you, and will take you out of consideration for that project or the gig they considered you for. A professional answering service can cover your calls at all times and alert you to your important messages. They’ll be available for you whenever you need them, on a part-time or full-time basis, 24 hours a day, 365 days a year. Your callers will always be greeted courteously and professionally by intelligent and articulate live operators, who will then proceed to accurately take and relay your messages.

Answering service operators are customer service pros. Answering service operators typically have great phone voices, and know how to effectively communicate over the phone. They’ll accurately type your messages into a computerized database system that provides different kinds of message retrieval options for your account. Answering service operators know that friendliness and courteousness can go a long way in promoting your business, and can keep you in consideration for that big project. Afterwards, you’ll be glad you had the foresight to invest in great outsourcing help through hiring a professional answering service.

Regardless of the size of your company, whether you’re a two-person design business, a four-person advertising agency, a professional photographer, editor, director, music composter or small post-production company, an answering service can help you professionally and cost-effectively manage your incoming calls, whenever you need them to.

Stay competitive against the bigger guys and get complete call coverage so that you’ll never miss another important call. You’ll gain the advantage of being able to sound like one of the bigger and so-called better companies you’re competing against.

An answering service is exactly the outsourcing option your business needs to grow and expand along the path you’ve always envisioned. Through the use of an answering service, you’ll project the professional image inherent in you’re your field of endeavor. When an answering service receives your calls, they will enhance every aspect of your company’s professional image, allowing your business to stand out from the crowd.