What Are Realtors Duties to Clients?

When you choose a realtor, please make sure you know what your agent can and cannot do for you. There are federal and state regulations that govern or affect a realtor’s actions.

The Federal Fair Housing was designed to prevent discrimination. The Fair Housing Act was created was contained in the Civil Rights Act of 1968 and changed by the Fair Housing Amendments Act of 1988. There are seven classes protected by the Fair Housing Act. They are race, color, religion, national origin, sex, handicap and familial status.

Realtors cannot address some requests from their clients because that is against the law. For example, if a Muslim person asks a realtor to find a home close to a mosque in a certain community, the realtor cannot accommodate the request. The realtor also can’t take into consideration the request to be located near a mosque. The realtor can’t even advertise that a listing is around the corner from a mosque.

Realtors must not answer questions about the ethnic make-up of a neighborhood. For example, don’t expect your realtor to show you homes in neighborhoods comprised primarily of African-Americans, Caucasians, Latino’s, American Indians or any other ethnicity or race. You must present these requests to your realtor.

In advertising a realtor must refrain from using words used to represent any protected classes. The following words are inappropriate and could violate Fair Housing laws. Do not ask your realtor to use these words:

• Section eight
• Couples
• Mothers
• Singles only
• Handicapped
• Bachelor apartment
• Seniors
• Married
• Mature
• Integrated

These are just a couple of the many words that are used. If you feel that what you are asking your realtor is at all discriminating, don’t even bother to ask.

Lastly, do not ask your realtor for crime statistics of an area. Smart realtors will direct you to the police department or other sources of information. Your realtor should never disclose crime statistics or say a neighborhood is a relatively safe place to live, even if the realtor believes this to be true.

What Are Realtor Designations?

Now you have a realtor. That realtor has probably mentioned belonging to certain realtor designations. You’re probably thinking, what does all this mean? Well, let’s examine what type of designations your realtor might belong to and what they mean.

GRI Graduate Realtor Institute
This designation is approved by approved by the National Association of Realtors and offered through state realtor associations, agents who desire a GRI designation must complete a minimum of 90 to 95 hours of coursework pertaining to the state that licenses them, and pass the exams. Education covers law, practice, finance, taxes, exchanges and more.

Other qualifications to obtain this designation include:
• Membership of the National Association of Realtors
• Membership of the state association of realtors
• Membership of the local board of realtors

E-PRO Certified Internet Professional
This is sponsored by the National Association of Realtors. E-PRO is an online course about using e-mal, navigating the Internet and incorporating digital services into the workplace. Realtors must pass an online exam.

ABR Accredited Buyer Representative
This is an online self-pace course for real estate agents who represent buyers as a buyer’s agent. Unlike exclusive buyer’s agents who never represent sellers, an agent who has earned this designation may elect to work as a listing agent or a buyer’s agent.

ACRE Accredited Consultant in Real Estate
This designation is offered through a private company formed by realtors, Accredited Consultant in Real Estate. Agents download the course book, read and take the exam online. This course teaches agents how to use a consulting approach versus a sales approach.

ACR Accredited Seller Representative
Offered through Realty U Online, this course is designed to improve a listing agent’s professionalism and refine the dimension of service to sellers. Agents can choose between online or in-class courses and must pass the exam.