Index
1 - 2 of 2 article(s) found submitted by Barnard Crespi 
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IvVR- "Where Does It Really Work?" - In Facilities Management
For the past few years, IVR (Interactive Voice Response) has been getting a really bad wrap for mediocre implementation results, as organizations push the technology to the limit, on unfulfilled promises from vendors, and, in efforts to cut costs from handling calls from customers...
Author: Barnard Crespi - Category: Business
| | | IVR, Understanding The Full Service IVR Hosted Managed Approach
Interactive Voice Response is one of the most widely used technologies in business today Utilized by organizations to deliver a wide range of services over the telephone, IVR provides a broad spectrum of uses for B2B and B2C applications, including surveys, account inquiry systems, lead generation, product order and fulfillment, credit card transactions and field employee reporting, as well as many other business applications...
Author: Barnard Crespi - Category: Computers and Technology
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