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Tag Lines Tell A Tale Of One's Occupations
"What do you do"
In our society this is the first question we’re asked, after "What is your name...
Author: Craig Harrison - Category: Marketing
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Being Present Is A Gift To All: The Real Meaning Of Real Time
They say wherever you go, there you are Yet how present are you at any given time and place you find yourself...
Author: Craig Harrison - Category: Marketing
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Jest Practices: Best Practices For Humor In The Workplace
Most agree that humor in the workplace can have beneficial effects Yet not all humor is good humor...
Author: Craig Harrison - Category: Humor
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Go Google Yourself! How Are You Known In The Marketplace?
How does the world see you It may not be the way you see yourself...
Author: Craig Harrison - Category: Marketing
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It's Time For Plan B: Brainstorming!
Our workgroup was in the middle of a spirited brainstorming session — a free form session where creativity is encouraged, judgment is suspended, and the best ideas often come after ten or more minutes...
Author: Craig Harrison - Category: Business Management
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Managing Your Meeting Monsters: Identifying The Cast Of Culprits That Threaten Productive Meetings
In the Star Wars movie's famous bar scene you knew, by appearance, what zany character was sitting beside you...
Author: Craig Harrison - Category: Business Management
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Signs Of Service: Master "Sign Language" To Communicate With Your Customers
I was visiting a client for the first time, the Union Sanitary District, 40 miles from my office in the San Francisco Bay Area, in an industrial part of Union City, bounded by swampland and factories...
Author: Craig Harrison - Category: Business Management
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Magic Words: What Words Are Music To The Ears Of Your Customers?
Let's face it, some words have magical powers Just as "Open Sesame" magically opens the door to a new world, so too can other words and phrases have similar effects on your customers and clients...
Author: Craig Harrison - Category: Business Management
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Orchestrating Your Leadership
Recently I had the opportunity to lead an orchestra It’s an experience I recommend to all...
Author: Craig Harrison - Category: Leadership
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How To Make “The Ask!” - Tips For Effectively Recruiting Your Team
I picked up the phone and the familiar voice on the other line said: "Hi Craig, want to make me very happy...
Author: Craig Harrison - Category: Business Management
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Saluting The Squawkers: Complaints Often Key To Improving Sales, Retention And Loyalty
It's said nobody likes a complainer I beg to differ...
Author: Craig Harrison - Category: Business Management
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Become A Credible Communicator: Make Honesty Your Policy!
When you speak, do people listen You don't have to be E...
Author: Craig Harrison - Category: Marketing
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Teaming With Success
We're surrounded by examples of great, and not-so-great, teamwork Recently I flew to Los Angeles, visited relatives, took in a parade with floats, bands and street performers, saw a football game and attended an opera...
Author: Craig Harrison - Category: Leadership
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Sales Through Storytelling: Story Tell, Story Sell!
An old French proverb tells us "Nothing succeeds like success" And in sales nothing succeeds quite like success stories...
Author: Craig Harrison - Category: Business
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How To Avoid "A Failure To Communicate"
You've seen it in every classified ad and most job descriptions: must have excellent communication skills...
Author: Craig Harrison - Category: Business Management
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Turning Customer Service Inside Out!
While companies focus thousands of dollars on external customer service in hopes of wooing and retaining customers, little attention is being paid to the effect poor internal customer service has on customer satisfaction...
Author: Craig Harrison - Category: Business Management
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Getting Past Gatekeepers: Don't Get Left At The Gate When Calling On Decision Makers
DOES IT SOMETIMES SEEM AS THOUGH DECISION MAKERS are residing in a gated community Learn how to bypass gatekeepers (GK) — those professionals who “guard” the decision makers and often run interference for them — to get in front of decision makers (DM)...
Author: Craig Harrison - Category: Marketing
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