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Should You Confirm Receipt Of Emails-Internally?
The “return receipt” (or receipt verification) is an email feature that tells you if the recipient received your message...
Author: Kelly Watkins - Category: Internet
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The Cost Of Miscommunication
Using jargon, technical terms, abbreviations, and specialized vocabulary in email messages is filled with peril...
Author: Kelly Watkins - Category: Leadership
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Miscommunication & Trust
The customer’s first impression of your company may be determined by you – or your email message The way you communicate will reflect how others perceive you...
Author: Kelly Watkins - Category: Leadership
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Did My Email Message Get There?
Email systems are notorious for sending messages to “la la land,” never to be heard from again And, email viruses are continually running rampant and wreaking havoc...
Author: Kelly Watkins - Category: Internet
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Email Spelling Tips & Proofreading
As a professional business person, how do you want to be perceived Even something as seemingly insignificant as spelling can determine whether others believe you’re competent or sloppy...
Author: Kelly Watkins - Category: Internet
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Don't Leave Your Email Naked
No matter how high tech the world becomes, there are still many old-fashioned problems regarding communication...
Author: Kelly Watkins - Category: Internet
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Remember To Sign Your Email
When you finish typing an email message, don’t forget to sign it In email language, that doesn’t mean simply typing your name...
Author: Kelly Watkins - Category: Internet
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Fun Email Quiz
Are you creating a positive, professional impression when you email your co-workers and customers Or, is Miss Manners shrieking in horror every time you hit the send button...
Author: Kelly Watkins - Category: Internet
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Punctuate Your Point!
Does punctuation matter in an email message Yes...
Author: Kelly Watkins - Category: Internet
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Email Spelling Quiz
How good are your spelling skills Please don’t say, “It doesn’t matter...
Author: Kelly Watkins - Category: Internet
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Jargon Awareness In Email Messages
You may not realize it, but you use a specialized vocabulary every day In the professional setting of the work place, this specialized vocabulary is referred to as “jargon...
Author: Kelly Watkins - Category: Internet
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Email Miscommunication Is Too Easy!
We misinterpret, filter, or change 70% to 90% of what we hear Communicating messages clearly, and in a format that the receiver will understand, is difficult...
Author: Kelly Watkins - Category: Internet
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Email Grammar Quiz
How good is your grammar When writing email messages, proper grammar is important...
Author: Kelly Watkins - Category: Writing
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Email Grammar Tips
Why is it “less” email, but “fewer” messages
You may think there is no connection or relevance between constructing email messages with grammatically correct sentences and conducting the functions of a competent businessperson...
Author: Kelly Watkins - Category: Internet
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Email Punctuation Pointers
When sending email messages, it’s easy to get in a hurry But, remember there’s a huge difference between dashing off a note to a friend and sending a message to a customer or colleague...
Author: Kelly Watkins - Category: Writing
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Email Grammar Guide
Just because email messages are sent quickly doesn’t mean they can be composed in a hurry Sorry...
Author: Kelly Watkins - Category: Writing
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Email - A Tool You Can Control
If you let it, email can take over your life Or, you can choose to be in charge by taking control of the volume, content, and importance of your email...
Author: Kelly Watkins - Category: Internet
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Are Smileys Appropriate In Professional Emails?
When email first began, users discovered a problem Concise statements and words on a computer monitor didn’t communicate emotion or intent very well...
Author: Kelly Watkins - Category: Internet
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