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1 - 4 of 4 article(s) found submitted by Paul Levesque

4 Steps To Spectacular Customer Service
Most towns have at least one “flashpoint” business—a place that’s famous for its turbo-charged workers and lines of eager customers...
Author: Paul Levesque - Category: Business Management
 
The 5 Biggest Customer Service Blunders Of All Time
While howls of protest over poor customer service continue to fill the air, there remain some businesses that manage to consistently deliver superior customer service year in and year out...
Author: Paul Levesque - Category: Business
 
A Sure-fire Shortcut To Competitive Advantage
All businesses that outperform their competitors have two key characteristics in common: a highly-energized workforce, plus hordes of delighted customers that keep coming back...
Author: Paul Levesque - Category: Business
 
Turn Your Employees Into Customer Service Dynamos
Businesses have been trying for decades to import good service practices and graft them into their own work settings...
Author: Paul Levesque - Category: Business
 
 
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