http://www.isnare.com/?s=author&a=AXIGEN+Team Computers and Technology AXIGEN Team Thu, 10 Jan 2008 00:00:00 +0800 http://www.isnare.com/?aid=116798&ca=Computers+and+Technology Why do we need tech support? There are dozens of specialized forums, online documentation pages, how to and “mini” how to articles, all-knowing contacts and search engines out there. Why then would a company or an end-user need to pay technical support to a vendor? Customers can do some reading and...