http://www.isnare.com/?s=author&a=Colleen+Francis Business Management Colleen Francis Mon, 30 Apr 2007 00:00:00 +0800 http://www.isnare.com/?aid=76791&ca=Business+Management Success in sales depends directly on your ability to make yourself likeable, and create a positive experience for your customers. The following 9 Tips are some of the best - and easiest - ways I know to help you create a more positive customer experience: 1. Love what you sell, the company you work... Business Colleen Francis Sat, 11 Feb 2006 00:00:00 +0800 http://www.isnare.com/?aid=34369&ca=Business My husband loves to negotiate. So much so that whenever I need to buy new running shoes, he always buys a pair, too, with the hopes that he can swing a "deal" with the store by buying two pairs at once. Of course, he never gets a discount, but what I find fascinating is the number of times he asks f... Business Colleen Francis Tue, 13 Dec 2005 00:00:00 +0800 http://www.isnare.com/?aid=23019&ca=Business Over the past few weeks, I've found myself on the receiving end of a series of particularly heinous sales techniques - all of which were aimed at getting through a gatekeeper to a decision maker, and all of which ended disastrously for the sales reps involved. I firmly believe that, to improve our s...