http://www.isnare.com/?s=author&a=Craig+Harrison Marketing Craig Harrison Thu, 30 Oct 2008 00:00:00 +0800 http://www.isnare.com/?aid=167395&ca=Marketing "What do you do?" In our society this is the first question we’re asked, after "What is your name?" The real question is: “How do you answer this question?” Do you tell people your title: clerk, programmer, driver, teacher, sales rep or receptionist — or do you answer more descriptively? Too many p... Marketing Craig Harrison Thu, 18 Sep 2008 00:00:00 +0800 http://www.isnare.com/?aid=151974&ca=Marketing They say wherever you go, there you are. Yet how present are you at any given time and place you find yourself? Many professionals appear in body but little else. Don't get marked as missing in action. In the last week I encountered the following professionals missing in action: Out of Tune: My loc... Humor Craig Harrison Mon, 25 Aug 2008 00:00:00 +0800 http://www.isnare.com/?aid=104709&ca=Humor Most agree that humor in the workplace can have beneficial effects. Yet not all humor is good humor. The challenge: how to interject appropriate humor and fun into our serious jobs without hurting others or seriously undermining the company. When used appropriately, humor can work for you. Humor tha... Marketing Craig Harrison Wed, 09 Apr 2008 00:00:00 +0800 http://www.isnare.com/?aid=136882&ca=Marketing How does the world see you? It may not be the way you see yourself. Either way, it's time you find out! Recently I typed my own name into a series of search engines to see how well known I was. Surprise, surprise! I learned in England I am a soccer star with adoring fan clubs and celebrity status, i... Business Management Craig Harrison Thu, 07 Feb 2008 00:00:00 +0800 http://www.isnare.com/?aid=151977&ca=Business+Management Our workgroup was in the middle of a spirited brainstorming session — a free form session where creativity is encouraged, judgment is suspended, and the best ideas often come after ten or more minutes. The ideas were flying fast and furious, as they should, when the group gets momentum. The energy w... Business Management Craig Harrison Tue, 29 Jan 2008 00:00:00 +0800 http://www.isnare.com/?aid=128456&ca=Business+Management In the Star Wars movie's famous bar scene you knew, by appearance, what zany character was sitting beside you. Each character had a distinctive look. Yet in today's meetings you may have no idea the constellation of characters that you’re meeting with. That’s because their normal outward appearance... Business Management Craig Harrison Thu, 20 Dec 2007 00:00:00 +0800 http://www.isnare.com/?aid=188939&ca=Business+Management I was visiting a client for the first time, the Union Sanitary District, 40 miles from my office in the San Francisco Bay Area, in an industrial part of Union City, bounded by swampland and factories. But I was far from lost. - As I exited the freeway onto a major thoroughfare, a giant sign announce... Business Management Craig Harrison Mon, 15 Oct 2007 00:00:00 +0800 http://www.isnare.com/?aid=111335&ca=Business+Management Let's face it, some words have magical powers. Just as "Open Sesame" magically opens the door to a new world, so too can other words and phrases have similar effects on your customers and clients. This month we look at the power of words to create trust, allegiance and commitment in our customers an... Leadership Craig Harrison Sat, 13 Oct 2007 00:00:00 +0800 http://www.isnare.com/?aid=167390&ca=Leadership Recently I had the opportunity to lead an orchestra. It’s an experience I recommend to all. Admittedly, I had my doubts. With no formal training I wondered: - Would I lead correctly? - Would others respond, and if so, how? - Would I look foolish? Follow My Lead I did look foolish — but somewhat by d... Business Management Craig Harrison Fri, 17 Aug 2007 00:00:00 +0800 http://www.isnare.com/?aid=94132&ca=Business+Management I picked up the phone and the familiar voice on the other line said: "Hi Craig, want to make me very happy? Want to be my favorite person in the whole wide world? Say yes to my next question. Will you chair our spring conference?" My colleague made all the wrong moves when she called to ask me to ac...