Articles Written by Frank Dazerton From Isnare.com http://www.isnare.com/?s=author&a=Frank+Dazerton What You Need To Know About CRM Business Management Frank Dazerton Wed, 22 Jun 2005 00:00:00 +0800 http://www.isnare.com/?aid=4145&ca=Business+Management Customer Relationship Management (abbreviated CRM) is a very hot topic among businesses. CRM is such a hot topic because it is a way for businesses to connect with their customers, increase profits, and have better customer service. There are several things that you need to know about CRM. 1. It’s a...