http://www.isnare.com/?s=author&a=Greg+Roworth Business Management Greg Roworth Thu, 02 Apr 2009 00:00:00 -0700 http://www.isnare.com/?aid=323863&ca=Business+Management Better Customer Service is Not Optional Providing better customer service is an obvious competitive strategy that creates the platform to achieve success in your market. For that reason, is is almost unbelievable that customer service is so poor from so many businesses. Most business owners I talk t...