http://www.isnare.com/?s=author&a=Kelly+Watkins Internet Kelly Watkins Sun, 18 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=59688&ca=Internet The “return receipt” (or receipt verification) is an email feature that tells you if the recipient received your message. Though this is a valuable email tool, it can be tricky. The rules for corresponding inside a company are somewhat different from those used for sending messages outside a company... Leadership Kelly Watkins Thu, 08 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=55203&ca=Leadership Using jargon, technical terms, abbreviations, and specialized vocabulary in email messages is filled with peril. This language can lead to miscommunication. And, this misinterpretation of terminology can be expensive in many ways. 1.It can affect your professional relationships. 2.It can make you, o... Leadership Kelly Watkins Thu, 08 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=55204&ca=Leadership The customer’s first impression of your company may be determined by you – or your email message. The way you communicate will reflect how others perceive you. Keep and maintain a trusting relationship with your customers by being aware of the type of jargon and technical language you use when commu... Internet Kelly Watkins Thu, 08 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=57376&ca=Internet Email systems are notorious for sending messages to “la la land,” never to be heard from again. And, email viruses are continually running rampant and wreaking havoc. So, if you’re worried that your message didn’t arrive, you have a valid concern. How can you verify that someone received your messag... Internet Kelly Watkins Sun, 04 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=52104&ca=Internet As a professional business person, how do you want to be perceived? Even something as seemingly insignificant as spelling can determine whether others believe you’re competent or sloppy. Take a moment, and think about that. Ask yourself, “Are my customers likely to want my services if I can’t be bot... Internet Kelly Watkins Sun, 04 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=48848&ca=Internet No matter how high tech the world becomes, there are still many old-fashioned problems regarding communication. With email, you face the same challenge as you do with regular mail -- convincing the recipient to open the message (or envelope). Many email recipients delete messages without ever openin... Internet Kelly Watkins Sun, 04 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=48849&ca=Internet When you finish typing an email message, don’t forget to sign it. In email language, that doesn’t mean simply typing your name. The “signature block” contains a great deal more information. An email is a blank screen. It contains none of the contact information found on traditional company letterhea... Internet Kelly Watkins Sun, 04 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=48850&ca=Internet Are you creating a positive, professional impression when you email your co-workers and customers? Or, is Miss Manners shrieking in horror every time you hit the send button? Are you being efficient and effective when you send messages, or are you wasting time? To find out, take this fun quiz. 1.The... Internet Kelly Watkins Sun, 04 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=50512&ca=Internet Does punctuation matter in an email message? Yes! Why is following the rules of punctuation so important? To answer that question, ask yourself another question – are your customers or colleagues going to be comfortable with your work when you can’t even punctuate a sentence properly? By using prope... Internet Kelly Watkins Sun, 04 Jun 2006 00:00:00 +0800 http://www.isnare.com/?aid=50513&ca=Internet How good are your spelling skills? Please don’t say, “It doesn’t matter. I have spell checker!” Remember, the spell check function will only catch misspelled words. It won’t verify you’ve used the correct word. If you haven’t experienced an embarrassing situation where spell checker missed a mistake...