http://www.isnare.com/?s=author&a=Lydia+Ramsey Business Lydia Ramsey Fri, 25 Apr 2008 00:00:00 +0800 http://www.isnare.com/?aid=182159&ca=Business "You can't shake hands with a clenched fist." - Indira Gandhi The most significant gesture in business and in life is a handshake. In many cultures it is the unspoken message that accompanies our words. A handshake often takes place when you meet someone new, when you are greeting someone you haven'... Etiquette Lydia Ramsey Wed, 23 Jan 2008 00:00:00 +0800 http://www.isnare.com/?aid=165899&ca=Etiquette Business travel is often a necessity whether you work for a Fortune 500 company or own a small home based business. Only so much business can be conducted by telephone, e-mail, computer and fax. There will come a day when you need to travel for business and how you conduct yourself will make all the... Business Lydia Ramsey Tue, 20 Nov 2007 00:00:00 +0800 http://www.isnare.com/?aid=127164&ca=Business Imagine this: you've worked for hours putting together the proposal that your prospective client requested and are finally ready to hit the send button. You envision the recipient checking e-mail immediately and contacting you within a few hours to seal the deal. You have a mental picture of yours... Advice Lydia Ramsey Mon, 18 Jun 2007 00:00:00 +0800 http://www.isnare.com/?aid=85428&ca=Advice For the past month you have been attending more than the usual number of parties and receptions, and the end is not yet in sight. You knew before you arrived at these business related events that you were expected to be on your best professional behavior. No letting down your guard so you prepared a... Jobs Lydia Ramsey Mon, 04 Sep 2006 00:00:00 +0800 http://www.isnare.com/?aid=71584&ca=Jobs Today's job applicants are encountering a lack of courtesy that is all too common. Businesses are flooded with applicants for every opening and many are showing a lack of respect for job seekers by failing to respond to their applications. Most employers request resumes and other documentation be se... Business Management Lydia Ramsey Sun, 12 Mar 2006 00:00:00 +0800 http://www.isnare.com/?aid=39040&ca=Business+Management "There's not anybody who really cares about using voice messaging the way I envisioned it." According to Gordon Matthews, the inventor of voice mail, he never anticipated that his automated message system would be used to confuse and frustrate business callers. He didn't foresee how many ways busine... Business Management Lydia Ramsey Fri, 03 Feb 2006 00:00:00 +0800 http://www.isnare.com/?aid=32089&ca=Business+Management Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your company when you or the people who represent you lack proper manners? Do you know how many clients are turned off by employees who would rather carry on a conversation with each other than with... Marketing Lydia Ramsey Thu, 10 Nov 2005 00:00:00 +0800 http://www.isnare.com/?aid=18585&ca=Marketing Do you sometimes wonder where your customers have gone? In a study by the International Customer Research Institute, individuals gave the following reasons for becoming "non-repeat" customers: * 1 percent died (makes you wonder how they responded) * 3 percent moved * 5 percent said friendships * 9 p... Etiquette Lydia Ramsey Fri, 30 Sep 2005 00:00:00 +0800 http://www.isnare.com/?aid=12641&ca=Etiquette Since Congress passed the Americans with Disabilities Act in 1990, people who previously had limited or no access to public places now move about with a degree of ease in the workplace. While these people have their challenges with sight, hearing or movement, those who work with them are often confu... Business Management Lydia Ramsey Sat, 10 Sep 2005 00:00:00 +0800 http://www.isnare.com/?aid=9107&ca=Business+Management A day in the life of a business person can be filled with joy and satisfaction or it can be frustrating and stressful. When things go wrong, some people lose control. Holding emotions in check and reacting professionally under fire are not always easy. It is particularly difficult to be nice to peop...