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<title>Articles Written by Mary Anne Donovan From Isnare.com</title>
<link>http://www.isnare.com/?s=author&amp;a=Mary+Anne+Donovan</link>
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<title>Nurturing Relationships With Your Website Visitors: How To Keep Web Customers Coming Back</title>
<category>Internet</category>
<author>Mary Anne Donovan</author>
<pubDate>Thu, 09 Feb 2006 00:00:00 +0800</pubDate>
<link>http://www.isnare.com/?aid=33618&amp;ca=Internet</link>
<description>I had a really wild experience the other day. I was on my bank's Internet site, wildly trying to ascertain whether an important money wire had been deposited into my account. It hadn't. I thought perhaps it could be somewhere in the system, so I wanted a warm body to either calm my fears, or establi...</description>
</item>
<item>
<title>Defining Your Target Audience</title>
<category>Computers and Technology</category>
<author>Mary Anne Donovan</author>
<pubDate>Mon, 16 Jan 2006 00:00:00 +0800</pubDate>
<link>http://www.isnare.com/?aid=28427&amp;ca=Computers+and+Technology</link>
<description>It's time to design your web site. I want everyone to be my customer, you say. I want to be all things to all people, you say. Sound familiar? Hopefully not, because to be all things to all people means to be an indistinguishable pile of mush that will find its way to the bottom of the search engine...</description>
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