Articles Written by Melinda Elmowy From Isnare.com http://www.isnare.com/?s=author&a=Melinda+Elmowy 10 Ways An Integrated CRM Tool Can Improve The Process In Sales Business Management Melinda Elmowy Fri, 07 Nov 2008 00:00:00 -0800 http://www.isnare.com/?aid=249502&ca=Business+Management The Customer Relationship Management (CRM) and sales process for freight and logistics is considerably more complex in today’s dynamic global business environment than it has been in the past. For instance, the buying decision has moved from the shipping dock and traffic department to C-level influe...