http://www.isnare.com/?s=author&a=Michel+Dionne Business Michel Dionne Mon, 02 Apr 2007 00:00:00 +0800 http://www.isnare.com/?aid=138608&ca=Business Introduction The quality of the service is an essential condition to guarantee the clientele’s satisfaction, deserve their loyalty and get references. This concerns the employees along with the partners of the distribution network. The service might be offered directly by an agent from the assistanc... Business Michel Dionne Sun, 01 Apr 2007 00:00:00 +0800 http://www.isnare.com/?aid=138605&ca=Business Introduction The Customer Relationship Management is first of all and before anything else, a business strategy technologically supported and not the other war around. It consists on identifying the value of the clients, to keep them, develop them and get new ones. In this perspective, the prospecti... Business Michel Dionne Sun, 01 Apr 2007 00:00:00 +0800 http://www.isnare.com/?aid=138606&ca=Business Introduction The eSales is applicable to several stages of the sales process: in prospecting while in a WEBinar, in the occasion of a presentation, preparing a submission, the review of a proposition , the negociation of a contract and lastily for the coordination of a project and the client’s satis... Business Michel Dionne Sun, 01 Apr 2007 00:00:00 +0800 http://www.isnare.com/?aid=138607&ca=Business Introduction The technology analysts agree that the eMeeting is the WEBconference application that must experience the strongest growth in the following years. The challenge is clear: hold long distance meetings wherever you are anytime, with colleagues, employees, partners and even with clients and... Business Michel Dionne Sat, 31 Mar 2007 00:00:00 +0800 http://www.isnare.com/?aid=137888&ca=Business Problems The traveling time lost in getting to a prospect is expensive and not necessarily justified due to various reasons, such as when the prospect is insufficiently qualified or when the prospect's role in the acquisitions process is not clear. Nevertheless, reviewing a proposition with the clie... Business Michel Dionne Sat, 31 Mar 2007 00:00:00 +0800 http://www.isnare.com/?aid=137889&ca=Business Problems Communications for marketing should play an essential role not only from a promotional point of view but also from the point of view of the generation of qualified prospects for their sales team. The key people are committed to organizing brainstorming sessions and focus groups, and in conc... Business Michel Dionne Sat, 31 Mar 2007 00:00:00 +0800 http://www.isnare.com/?aid=137890&ca=Business Problems In many ways, the requests for technical assistance are symptomatic of the deficiencies in the users' training or the quality of the documentation they were given. Of course, the users have to read the training material; understandably, the reading can be monotonous. However, producing step... Business Michel Dionne Sat, 31 Mar 2007 00:00:00 +0800 http://www.isnare.com/?aid=138136&ca=Business Problems Integration of new employees is a difficulty faced by many companies. The new additions are left to fend for themselves, hoping to learn directly in the arena. In such a situation, a training method that is a continuing formation adapted to the ever-changing needs of the firms would be illu... Business Michel Dionne Sat, 31 Mar 2007 00:00:00 +0800 http://www.isnare.com/?aid=138139&ca=Business Problems The image of the title "CFO" (Chief Finance Officer) no longer corresponds to that of a severe auditor who authorizes minimal expense, and who is always waiting for revenues, behind closed doors. Relationships with investors, and "road shows" for brokers in an effort to get financing, as we... Business Michel Dionne Fri, 30 Mar 2007 00:00:00 +0800 http://www.isnare.com/?aid=137884&ca=Business Problems It has been observed that it is becoming increasingly difficult to conciliate the agendas of the people managing the company in order to schedule the statutory meetings in conjunction with the workshops of the ongoing projects. Moreover, the absence of a management representative at a meeti...