http://www.isnare.com/?s=author&a=Peg+Drummond Business Management Peg Drummond Sat, 07 Mar 2009 00:00:00 +0800 http://www.isnare.com/?aid=355623&ca=Business+Management Let's face it ... any change in any organization will meet with a certain amount of resistance and skepticism. We are creatures of habit. However, when the change you are contemplating falls in to the realm of Process Improvement, there are unique challenges involved. Especially if you never learned...