http://www.isnare.com/?s=author&a=Robert+Duprey Business Management Robert Duprey Fri, 17 Mar 2006 00:00:00 -0800 http://www.isnare.com/?aid=40657&ca=Business+Management However sophisticated your training may be, its merits will soon be lost without effective and consistent reinforcement. One of the most effective ways managers can reinforce training is through short and well planned pre-shift meetings. These are 10-15 minute sessions where managers can build confi... Business Management Robert Duprey Fri, 17 Mar 2006 00:00:00 -0800 http://www.isnare.com/?aid=40659&ca=Business+Management The hospitality business is like show business. When you are casting, it is important to place people in suitable roles. The costs involved with hiring an individual should be a strong deterrent to rushing into decisions you may regret in 1 weeks time. Remember, once the casting decision has been ma... Business Management Robert Duprey Thu, 16 Mar 2006 00:00:00 -0800 http://www.isnare.com/?aid=40656&ca=Business+Management In today's increasingly competitive hospitality industry, owners and managers are constantly seeking the answer to an important question- How do you recruit, retain, and motivate staff who are responsible for creating a "magical" experience which exceeds your guest's expectations? Some answers may b...