Earlier when we used to go to a hotel, you might have seen a long notebook in which the receptionist records your name, address, phone number or when you visit a hospital to see your friend you get a card shaped badge.
Have you ever wondered why they do that?
It was an earlier form of visitor management system. It was done to maintain a record of visitors so as to serve them better and also to maintain security and safety. It has a prominent place in almost every organization, i.e., hospitals, schools, companies, hotels and many other you can think of. With the digitization and increasing number of people availing the facilities, visitor management system has also been digitized. It comes with many features and works on a real-time basis. You can add a new visitor, add their details like name, upload the photograph, scan and upload their id proof, the purpose of their visit. You can also add the luggage details. It also provides the facility of internal instant messaging among employees and transfer of meetings. Visitor management system comes as a very powerful tool in the hands of the organizations who wants to enhance their overall customer experience and also maintain their security and their client's security. Imagine you visiting an office, and unlike earlier, you do not have to stand in a cue. You get your token and just sit comfortably checking your emails or watching a movie, your number will be displayed and also called and then when you meet the concerned officer you do not have to tell everything all over again.
How does that experience sound?
Moreover, also when your doctor is unavailable or busy, you do not have to return empty handed, you get transferred to another doctor who already has your medical history just a click away.
Nowadays, there has been many instances of security breach and attacks where the culprit gets away easily due to lack of information. With visitor management system you get all the information with photographs as who visits and when. With Global Junto, you can create a list of persons whom you want to block allowing you to identify them on their next visit by so that they cannot enter the premises. It also comes with a mobile application through which unclaimed objects found inside or near the premise can be recorded as evidence for future use.
Visitor management system is undeniably an integral part of every organization who want to provide a good visiting experience not only to their customer but also the hassle-free management of customers to their employees. After all, a customer is one which builds up the brand.
Andrew Howard is a writer in the field of the Information Technology who is interested in researching over IT and software services & solutions. Presently writing for Global Junto, which is a complete visitor, meeting and security management system, designed & developed for those who value brand identity and customer experience.