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Date Joined: November 03, 2016

Country: India

 
 
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4 ESSENTIAL ELEMENTS THAT YOUR LIVE CHAT SOFTWARE SHOULD HAVE

Author: Live Chat Agent

Category: Recreation

Gone are the days when people were dependent on phone calls and emails to reach out to the companies to get their queries resolved Both these media were time-consuming and inefficient in resolving customer queries That's where live chat stepped in, providing the most convenient medium of communication between the customers and companies...

The BEST CRM SOFTWARE FOR YOUR BUSINESS

Author: Live Chat Agent

Category: Computers and Technology

Businesses today, strive to build a strong relationship with their customers because they realize the importance of a strengthened bond between the organization and the customer They are ready to go above and beyond to boost the level of customer satisfaction which can, in turn, increase their sales, inflate their profits and also provide a greater brand recognition Now, this process can be catalyzed further by using an appropriate CRM software...

TOP 5 STRATEGIES to REDUCE CUSTOMER CHURN

Author: Live Chat Agent

Category: Business

Customer churn, also known as customer attrition, customer turnover, or customer defection, refers to the loss of clients or customers churn rate shows how your business is doing with keeping customers by your side is the percentage of customers who have cancelled a product or service within a given time period...

TOP 5 TIPS FOR HANDLING CUSTOMERS DURING HOLIDAY SEASON

Author: Live Chat Agent

Category: Business

The holiday season is that particular time of the year when a business can gain unbelievable profits However, these days the competition among businesses is high and customers have unreasonably high service expectations, especially during the holiday rush In order to stand out from the crowd and maximize your holiday efforts, you need to consider the following tactics:Plan a strategy based upon previous yearís trends:This is the first and the most important tactic for providing an impeccable customer service during the holiday season...

BEST 6 STRATEGIES to SHOW CUSTOMER APPRECIATION

Author: Live Chat Agent

Category: Business

A customer appreciation strategy basically refers to a marketing strategy adopted by companies so as to reward its loyal customers These rewards are mostly meant for the existing customers to make them feel special and valued Customer appreciation may further be defined as the measure of a companyís efforts toward its customers...

How to Reduce Shopping Cart Abandonment

Author: Live Chat Agent

Category: Business

Shopping cart abandonment refers to a scenario where shoppers put items in their online shopping carts but then leave before completing the purchase It is one of the biggest nightmares for everyone involved in online business because it is a great hindrance to their success Cart abandonment needs to be eliminated so as to profit from the business...

How to Convert Your Website Visitors Into Customers

Author: Live Chat Agent

Category: Business

As a matter of fact, money is made when you get paying customers Though having a lot of traffic on your website is good but if they do not fulfill your CTA requirements you simply drain away all the effort spent to bring people onto your website Here are the most effective tips that will help you convert your visitors into customers and make the most out of your investments...

Live Chat Pro Actively Seek Sales and Feedback

Author: Live Chat Agent

Category: Recreation

Live chat is at the website, providing instant replies to all the concerns and queries of your customers The chat can be initiated in a very simple way with just a click of the button This is known as reactive live chat where the customer initiates the chat on his behalf...

All You Need to Know About Customer Support

Author: Live Chat Agent

Category: Business

Customer support is termed as a series of customer services offered to assist customers in making cost effective and correct use of a product It includes assistance right from the initial stage of planning and installation, training, troubleshooting, maintenance, upgrading upto the disposal of a productIt is termed technical support in case of gadgets like mobile phones and other electronic or mechanical goods...

Live Chat Marks Reduced Service Costs !!

Author: Live Chat Agent

Category: Recreation

If your business is using live chat (LiveChatAgentCom), they are sure to witness an overall decrease in the service costs in supporting online customers Live chat as we all are aware, products immediate responses to the queries of the customers and satiates the customers...

Benefits of Live Chat!

Author: Live Chat Agent

Category: Recreation

You must have witnessed the little chat box at the websites frequently Live chat has a real lot potential for B2B and B2C companies that are marketing their products and services on the web In todays competitive scenario being able to answer your customer questions and answers in real time is the best thing a business can offer...

Live Chat Impacts Sales!

Author: Live Chat Agent

Category: Business

Live chat basically connects your customers at the crucial point when they are deciding to make a purchase or not, hence it plays an important role in increasing salesAccording to Anderson Consulting poll, nearly 62% of the consumers on the Internet said that they would make more purchases online if live chat were available for customer support This not only increase the average order size but also a 30% reduction in shopping cart abandonment for retail sites that have live chat...

Live Chat (LiveChatAgent.Com) : Another Means of Communication

Author: Live Chat Agent

Category: Recreation

Imagine you are in a store and have a concern or a question But instead of approaching the sales associate they make you write an email or call the concerned business Here you have to wait for the representative to come on the call or for the response of the email for 12-24 hours...

Chat Solutions For Small Businesses

Author: Live Chat Agent

Category: Recreation

Want happier customers If you get live chat at your website then you are to see happy and satisfied customers, and at the same time your business also grows onlineLive chat (LiveChatAgent...

Live Chat Increases Website Lead Generation

Author: Live Chat Agent

Category: Recreation

When you offer a live chat option at your site, it provides loads of new leads that can increase sales by 30 percent And the biggest amazing factor is that you do not require to spend a single penny for it Isnít it great...

Live Chat Increases Website Sales

Author: Live Chat Agent

Category: Recreation

There is an excellent way for the small customers to compete with big players in the market and that exceptional way is excellent customer service Before online shopping came into existence, the advantage that small business had over the big box stores was that they treated customers like people rather than numbers, and delivering great expertise in their marketBut with online shopping, some of these advantages faded and the smaller companies were left with few options to give the customers the level of interaction they craved for...